Full fibre broadband, also known as FTTP (Fibre to the Premises), uses fibre optic cables directly to your home or business, unlike traditional broadband, which often relies on copper wiring. This allows for much faster, more reliable internet speeds.

Full fibre offers ultra-fast speeds, greater reliability, and a more stable connection. It’s ideal for households with multiple devices, remote workers, or anyone looking to future-proof their internet experience.

Use our postcode checker to see if full fibre is available at your address. We’re constantly expanding, so if we’re not in your area yet, we may be soon!

Installation usually takes about 1–3 hours, depending on your property. Our technician will install the fibre connection and ensure everything is working perfectly before leaving.

During the installation process, there may be a brief loss of connection, but we’ll work quickly to minimise any disruption. You’ll be back online as soon as the installation is complete.

Yes, but the technology changes. We offer VoIP (Voice over IP) services, which allow you to make calls over the internet, often with better call quality and lower costs than traditional landlines.

No, all our fibre broadband plans are unlimited, so you can stream, download, and browse as much as you like without worrying about hitting a cap.

We provide all the equipment you need, including a top-quality fibre router. Our engineer will make sure you’re set up and running before they leave.

We prioritise reliable service, but if there’s an outage, our support team our on hand to resolve any issues. Most outages are rare and resolved quickly.

Absolutely! You can upgrade your speed at any time to match your changing needs. Just reach out to our customer support team.

Yes, our network includes the latest security protocols to protect your data. You’ll also have the option to set up a secure WiFi network with password protection.

Currently, all our plans are on a contract length of 24 months.

Yes, if you’re moving to an area we don’t currently cover, we’ll work with you to arrange a cancellation or transfer as needed. Cancellations may be subject to early termination fees, please see our Terms and Conditions for further information.

No, our pricing is transparent, and all costs are clearly outlined when you sign up. There are no hidden fees, and installation is usually free with our standard plans.